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As of October 18, 2023, China Mobile has announced the full restoration of SMS services for all its users. The company had experienced a system upgrade that led to abnormal SMS functionality, preventing some users from sending or receiving messages.
China Mobile extended its apologies for any inconvenience caused by the SMS issues and confirmed that it has thoroughly investigated the problem, promptly restoring services to all users.
Users are not required to pay additional fees for the restored SMS function, allowing them to send and receive messages, obtain verification codes, and receive notifications as usual.
The timely resolution of the issue by China Mobile has been widely appreciated by its user base. One user commented, “Really grateful for China Mobile’s swift action. SMS is back to normal, and I can use it without any issues now.”
This incident with China Mobile serves as a reminder to be cautious about personal information security while using mobile devices. Avoid clicking on unknown links and only download apps from official sources to prevent potential financial losses.
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